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Who we are and how it all began! The story of mySugr.
Founded in 2012, mySugr is a digital health company that aims to simplify life with diabetes. We give people with diabetes the tools, know-how, and confidence to ease the complexity of their daily diabetes routine. mySugr helps to monitor and manage your diabetes with relevant information stored on your smartphone and ready to use. Stay in charge of your health, manage your insulin intake, and take control of your diabetes every day. In short, we aim to make diabetes suck less.
mySugr and Roche
A part of the Roche family since 2017, mySugr GmbH is based in Vienna, Austria. The company has more than 5 million downloads worldwide* and continues to grow.
The mySugr Quality Management System is certified under EN ISO 13485:2016 and MDSAP and all products are designed, developed and certified under the scope of the EU Medical Device Regulation (EU) 2017/745 The mySugr Logbook is a Class IIa medical device and the mySugr Bolus Calculator and mySugr Pump Control are Class IIb medical devices under EU regulations. As a commitment to ensure the protection of confidentiality, integrity and availability of data, mySugr is also ISO/IEC 27001:2013 certified. Global medical device and data privacy regulations are implemented accordingly.
*From Jan 1, 2019 to March 4, 2024, based on aggregated numbers provided by the App stores consoles
Our Vision
We envision a world where people with diabetes can live full and healthy lives, free from worrying about the daily grinds of their therapy.
mySugr aims to be the most reliable, supportive, and empathetic brand on the planet for people living with diabetes. Through innovative products and human-centric experiences, mySugr helps customers tackle the challenges that accompany daily diabetes therapy.
Our Heritage
Since 2017, mySugr has been a proud part of Roche to help create an open digital diabetes ecosystem that revolves entirely around people with diabetes.
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What drives us
Why did we start mySugr?
● Diabetes sucks
● Emergence of smart phone App Stores (2009)
● Prevalence of intimidating & distant communication for people living with diabetes
Living well with diabetes is possible, and the foundation of living well with diabetes is data – with data, therapy can be optimized. Diabetes data, however, can be inconvenient to collect, hard to analyze, and often downright overwhelming. People with diabetes can end up relying on doctors and diabetes educators for help, but can’t see them often enough, or for long enough, to get the help they need.
mySugr Through Time
2025
2023
2022
