mySugr logomySugr logo
  • Support request
  1. Help Center/
  2. Connectivity & Data Import

Connectivity & Data Import

  • How to Connect Accu-Chek Guide Me with the mySugr app
  • What can I do when the logbook app will not connect with my Accu-Chek meter?
  • How do I transfer data from my Accu-Chek® Guide into mySugr?
  • How to pair the Accu-Chek Mobile with the mySugr App?
  • How do I transfer data from my Accu-Chek® Aviva/Performa Connect into my mySugr Logbook?
  • What can I do when the logbook app will not connect with my Accu-Chek Aviva/Performa meter?
  • Do you syncronize or import Libre data?
  • Why is the Beurer GL50 evo connection being decommissioned?
  • How to Connect the ReliOn Platinum Meter with the mySugr App
  • Common meter pairing errors and solutions
  • How to delete the meter connection from your devices Bluetooth settings
  • What other troubleshooting can I do if I have a Huawei device and want to re-establish the connection with my meter?
  • How do I transfer data from my Accu-Chek® Instant into mySugr?
  • How can I order an Accu-Chek Guide meter from the mySugr app?
  • How to pair A&D Blood Pressure Monitor (UA-651BLE)
  • How do I connect the A&D Weight Scale to the mySugr app and import values?
  • Why doesn’t the synchronization between mySugr and the Libre Link app work anymore?
  • Can I have data from MyFitnessPal show in my logbook?
  • How can I synchronize my activities and steps from Apple Health in the logbook app?
  • How can I synchronize steps from Google Fit to mySugr app?
  • How can I import CGM Data into Logbook?