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Who we are and how it all began! The story of mySugr.

Founded in 2012, mySugr is a digital health company that aims to simplify life with diabetes. We give people with diabetes the tools, know-how, and confidence to ease the complexity of their daily diabetes routine. mySugr is a top companion to monitor and manage your diabetes with all relevant information stored on your smartphone and ready to use. Stay in charge of your health, manage your insulin intake, and take control of your diabetes every day. In short, we aim to make diabetes suck less.

us-from-the-start

mySugr and Roche

A part of the Roche family since 2017, mySugr is based in Vienna, Austria. The company has over 4 million registered users in more than 80 countries worldwide and continues to keep on growing.

The mySugr Quality Management System is certified under EN ISO 13485:2016. Under EU regulations, the mySugr Logbook is a Class IIa medical device and the mySugr Bolus Calculator is a Class IIb medical device. The mySugr Logbook is available as an exempt device under FDA regulation in the United States.

Our Vision

We envision a world where people with diabetes can live full and healthy lives, free from worrying about the daily grinds of their therapy.

mySugr aims to be the most reliable, supportive, and empathetic brand on the planet for people living with diabetes. Through innovative products and human-centric experiences, mySugr helps customers tackle the challenges that accompany daily diabetes therapy.

vision

Our Heritage

Since 2017, mySugr has been a proud part of Roche Diabetes Care to help create an open digital diabetes ecosystem that revolves entirely around people with diabetes.

Want to learn more about mySugr & RocheDiabetes?

heritage

mySugr Leadership

Elisabeth Kölbel

Elisabeth Kölbel

Managing Director

Birgit Richter

Birgit Richter

Managing Director (Trade Law) and Head of Regulatory Affairs

Daniel Getta

Daniel Getta

Head of Finance

Stephan Silbermann

Stephan Silbermann

Medical Director

Michael Forisch

Michael Forisch

Global Head of Digital Quality and Regulatory

Nilo Paredes

Nilo Paredes

Global Head of Digital Engineering

Pascal Hofer

Pascal Hofer

Legal Counsel

What drives us

Why did we start mySugr?

● Diabetes sucks
● Emergence of smart phone App Stores (2009)
● Prevalence of intimidating & distant communication for people living with diabetes

Living well with diabetes is possible, and the foundation of living well with diabetes is data – with data, therapy can be optimized. Diabetes data, however, can be inconvenient to collect, hard to analyze, and often downright overwhelming. People with diabetes can end up relying on doctors and diabetes educators for help, but can’t see them often enough, or for long enough, to get the help they need.

why-start

mySugr Through Time

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2023

2023

mySugr welcomed its 5 millionth registered user thanks to the collaborative efforts of multiple teams across Roche Diabetes Care working continuously on improving the mySugr app.
2022

2022

mySugr celebrated its 10th anniversary and 4 million registered users worldwide. mySugr is now available in 82 countries and 27 languages.
2021

2021

mySugr launched the mySugr Pump Control to steer the Accu-Chek Insight insulin pump directly via smartphone and enabled the integration of NovoPen 6 and NovoPen Echo Plus to support diabetes management.
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